Aurora, IL / Full-Time
Manager II, Customer Service
The Customer Service Manager reports to the SI&OP Manager. The Customer Service Manager has overall
responsibility for 4 key areas: Customer Service, Internal Technical Support, Payment Disputes and the
Receptionist. This position will also assist in achieving the company’s goals for revenue, profit, receivables, ontime
and fill-rate, quality and safety. In addition this individual is expected to identify opportunities to reduce cost,
improve efficiency, quality and maintain a cohesive team environment.